Administration involves people. In fact, a great deal of administration is communication between people, whether inside the organisation or between the organisation and its customers or contacts.

Faith Costin is the partner of Costin Computing Services who specialises in the communications involved in administration. She is currently fulfilling the administration role in a small organisation in Sydney and provides a friendly and helpful voice for enquirers, whether they visit by phone or in person.

She also facilitates communications between staff members (who are only occasionally all in the office at the same time).

She has a proven track record in devising rosters and catering for a wide variety of needs of both staff and customers.

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